01 · Provider
Ordering, without the operational drag.
I helped turn a multi-step, error-prone lab order process into one continuous workflow—from placing an order to releasing a report.
VIBRANT WELLNESS · PRODUCT ECOSYSTEM
One healthcare ecosystem.
Four connected experiences.
Provider, patient, internal operations, and brand—designed as one system.
My role
I designed across the moments before, during, and after a lab test.
As Lead Product Designer, I connected clinical workflows, patient understanding, internal operations, and brand into one product ecosystem.
- Role
- Lead Product Designer
- Scope
- 4 product surfaces
- Focus
- Strategy to launch
The system
Different users.
One connected experience.
ProviderPatientInternal teamBrand
02 · Patient
Results people can actually understand.
I reframed dense biomarker data around risk and body systems, so patients could understand what changed and where to focus.
03 · Internal operations
One shared view for the team behind the care.
I brought revenue, risk, and account health into one place, giving Client Success a clearer way to decide which accounts needed attention.
04 · Brand
One visual language for a growing product family.
I led the identity refresh and created a system that product, clinical, and marketing teams could build on together.
What connected the work
The product changed at four levels.
Product strategy
Turn complex healthcare data into clear decisions for each audience.
Design systems
Build reusable patterns that keep new workflows consistent as they scale.
Healthcare UX
Translate the same data into clinical and patient-friendly language.
Leadership
Align product, engineering, clinical, and marketing around one direction.
Want the full story behind any of these projects?
Reach out and I’ll walk you through it.